Terms and Conditions

• Last Updated: 9th February 2025

Welcome to Blox Digital Marketing. These Terms & Conditions govern your use of our website and the digital marketing services we provide. By accessing or using our website and services, you agree to comply with and be bound by these terms. If you do not agree, please do not use our services.

1. Definitions

Client: The individual or business engaging our services. Services: The digital marketing services we provide, including but not limited to SEO, social media management, PPC, content marketing, and website development. Agreement: The contract between us and the Client, including these Terms & Conditions.

2. Services & Scope

We provide a range of digital marketing services tailored to our Clients' needs. A detailed scope of work, timelines, and deliverables will be agreed upon in writing before commencing any project. 

Our day rate is £300, and our hourly rate is £40. You can enlist our support by the hour, or by the day. For three or more consecutive days, our day rate reduces to £250. Prices stated are estimated and will be confirmed at quote stage.

Project and task timings (which determine cost) do NOT include creating imagery. Imagery to be supplied by our clients, or time to create will be added to your quote.

Most BLOX digital marketing services will require access to your relevant business platforms to access the relevant analytics required. Login credentials will never be shared and will be deleted upon termination of any contracted work (unless a request to keep access is made by the client).

The fees for copywriting services include two rounds of client amendments. Once this threshold has been broken, amendments are charged at £40 per hour.

3. Payments & Fees

• Fees will be outlined in a formal agreement before work begins.
• Payments must be made as per the agreed schedule, and late payments may incur interest at a rate of 5% per month.
• All fees are exclusive of VAT unless otherwise stated.
• Non-payment may result in the suspension of services.

4. Client Responsibilities

To ensure the success of our services, the Client agrees to:

• Provide accurate and timely information.
• Approve and review work within reasonable timeframes.
• Comply with legal and ethical standards in their industry.
• Grant necessary access to digital platforms where required.

5. Intellectual Property

All intellectual property (IP) created by us during the project remains our property until full payment is received. Upon full payment, the Client receives the rights to use the deliverables, but we retain the right to showcase the work in our portfolio. Pre-existing materials provided by the Client remain the Client’s IP.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the project, except where required by law.

7. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential losses arising from the use of our services. Our total liability in any case shall not exceed the total fees paid by the Client for the services provided. We do not guarantee specific outcomes from marketing activities.

8. Termination

Either party may terminate the agreement with 14 days’ written notice. If terminated early, the Client must pay for all work completed up to the termination date. If we terminate the agreement due to a breach of terms, no refunds will be provided.

9. Governing Law

These Terms & Conditions are governed by the laws of England and Wales, and any disputes shall be resolved in the courts of England and Wales.

10. Amendments

We reserve the right to update these Terms & Conditions at any time. Clients will be notified of any significant changes.

11. Contact

For any queries regarding these Terms & Conditions, please contact us at hello@bloxmarketing.co.uk